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All the special packages mentioned are valid for
Indian Nationals Only unless mentioned otherwise.
Tariff for Foreign Nationals/ NRI’S will be given on
request.
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The applicable tariff, packages are subject to
change without prior intimation.
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In case of non-availability of the rooms at our
respective hotels for reasons, The Hotel would be
arranging alternative / similar accommodation.
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All
Rates & bookings subject to availability.
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Tour confirmation only on receipt of full payment.
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Law prevalent in India is applicable and as a part
of the cause of action arises in Mumbai and the
Company has its Registered Office in Mumbai, it is
agreed between the parties that in the event of a
dispute or difference between the parties the
exclusive jurisdiction shall vest in a court / forum
/ tribunal in Mumbai alone having jurisdiction to
decide the matter.
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All
expenses which are not included in the cost of
package shall be paid directly by tourist at the
time of checkout.
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Visit to all Museums in program are subject to their
remaining open on day of visit as per rules of
competent authority.
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The
timings given in itinerary and program may be
changed without notice keeping in mind local
development.
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All services will be as per those specified /
confirmed and will be paid for as per the Invoices
and Service Voucher(s).
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Cancellation Policy:
The normal cancellation applicable is as per
follows:
a) Before 30 days 10% of tour cost.
b) Before 15 days 15% of tour cost.
c) Before 07 days 25% of tour cost.
d) Before 72 hours 75% of Tour cost.
e) No Show 100% of tour cost.
In case
of Third Party Products, the rules relating to
cancellation and the cancellation schedule prescribed by
the concerned Third Party Service Provider would be
applicable and in addition the Company shall have the
right to claim service and communication charges. In
addition to the above, in case of cancellation of tour
by either party, the amount spent by the company on
visas, medical insurance, POE, including
administrative/service charges would be payable by the
Client. If the total cancellation charges mentioned
above exceed the amount paid by the Client, the balance
amount would be payable by the Client. It is a clear
understanding between the parties that for the purpose
of this clause cancellation can be due to any reason
whatsoever including the reason of inability to
participate due to any reason including illness, death,
court orders, non-availability of documents etc.
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Refunds Policy:-
If the tour or any part thereof cannot be conducted
due to Force Majeure or Vis Majeure, the Company
shall not be responsible to give any refund to the
Client. However, it may at its sole discretion, give
the refund based on various factors like the number
of participants, the cancellation policies of
suppliers like hoteliers, car / coach operators,
etc. The decision of the Company on the quantum of
refund shall be final.
Refunds (if any) would be paid directly to the
Client by the Company directly or through Branch
office / Travel Agent / General Sales Agent /
Preferred Sales Agent through whom the Client books.
It would take at least 15 days to process the refund
(if due). For cases where an airline ticket is
issued, it would take at least 30 days to process
the refund (if due). In case of refund in foreign
currency component, the said refund shall be made in
Indian Rupees only at the prevailing buying rate on
the date of refund as per existing Rules and
regulations.
It is clearly understood that there shall be no
refund whatsoever if the Client does not or cannot
utilize any of the services like hotels,
sightseeing, rides, cruises, meals, entrance fees,
optional tours etc due to any reason whatsoever.
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LIABILITY:-
The Company shall not be responsible and / or liable
for any damages caused to the Client due to reasons
beyond the control of the Company (Force Majeure /
Vis Majeure).
The Company shall, in no circumstances whatsoever be
liable to the Client in case of:
* Any loss of life, limb or property, sickness,
delay, discomfort, additional expenses incurred by
the Client, consequential loss and/or damage or any
kind suffered by client howsoever caused arising out
of any act, omission, default of any Independent
Contractor or by any servant or agent employed by
the Independent Contractor or third person who may
be engaged or concerned in the provision of
accommodation, meals, transportation, entertainment,
refreshment, denial of entry to any place of
worship, or any other service comprising the tour
package.
* Failure on the part of airline to accommodate
passengers despite having confirmed tickets or
cancellation or change of route or delay of flights.
In any case, no liability on the part of the Company
arising in any way out of this contract in respect
of any tour, holiday, excursion facility shall
exceed the total amount paid for the tour holiday,
and shall in no case include any consequential loss
or additional expense whatsoever.
The immunities provided under this contract to the
company shall be available to the Company's
Managers, including Tour Managers, Employees,
Servants and Agents but not to the Independent
Contractors selected by the Company.
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